Information
Got questions about Mixiote? We've compiled the most frequently asked questions to help you understand our ordering process, food quality, and unique approach to fast food. Explore below to learn more about how we're blending human creativity with robotic precision to redefine your takeout experience.
Frequently asked questions
We understand you might have questions about how Mixiote works. Here, we address the most common inquiries about ordering, pickup, food safety, and what makes our kitchen different. Our goal is to provide clear and helpful answers to ensure you have a seamless and enjoyable experience with Mixiote.
How do i order from mixiote?
You can order through our in-lobby self-service kiosks, online via our website, or through delivery apps like Uber Eats and DoorDash. Choose the option that’s most convenient for you.
How do i pick up my food once it’s ready?
When your order is complete, it’s placed in a secure, temperature-controlled warming locker. You’ll receive a unique access code to unlock your locker and pick up your food—no waiting in line.
Is my food fresh and safe if it’s in a locker?
Yes. Our warming lockers are temperature-controlled to keep your food fresh and at the right serving temperature until pickup. Each order is securely stored and accessible only with your personal code.
Do you have dine-in seating?
No. Mixiote is strictly a carry-out and to-go kitchen, with a small waiting area for quick pickups.
Is it safe and convenient to pick up orders?
Yes. We offer a well-lit parking area and a streamlined pickup process for fast, secure access.
How is food quality maintained with robotic chefs?
All robotic cooking is supervised by two trained cooks who review preparation and verify order accuracy before release.
Does not having a dining area affect food quality?
Not at all. Our to-go–only model allows us to focus entirely on cleanliness, consistency, speed, and freshness.
What truly makes mixiote special?
What truly makes Mixiote special is how we blend human creativity with robotic precision to redefine what fast food can be.
Beyond the ordinary
Our food is still guided by real people—flavor, quality, and final approval always involve trained cooks. The difference is that our robot helpers handle the assembly process, which speeds up production, improves accuracy, and reduces mistakes. This means your order is prepared faster, exactly as requested, every time.